Terms & Conditions
Missed appointments or appointments which are rescheduled with less than 24 hrs notice are chargeable at the full fee. This is further clarified at our initial meeting & is a minimum requirement to ensure fairness to other clients who may need that appointment.
Exceptions can be made for emergencies in some cases but, I am unable to accommodate employers’ changes to working patterns with short notice.
Appointments need to be kept to make the necessary progress with your recovery.
Most sessions are for one hour and any lateness cannot be accommodated by adding additional time to the end of the sessions due to the impact on other clients.